Authenticity and Warranty

AUTHENTICITY & WARRANTY

Watchfinder is an official South African online retailer of all of the brands featured on our site. Every Watchfinder timepiece is purchased from a registered watch distributor and authorised as authentic - you won’t find any ‘grey’ models here. All our watches carry a full South African warranty.

Each Watchfinder warranty is generated by the respective local supplier and will therefore differ from one brand to the next. Watchfinder is an online retailer of watches; we do not handle repairs ourselves.  However, for a small courier fee, we can arrange for a courier to collect the watch (provided it was bought on Watchfinder) and deliver it to the relevant repair centre.  Please send all repair requests to: info@watchfinder.co.za

We need as much information as possible, so please include the watch name, order number and reason for the repair.

Alternatively, you can contact authorised watch repair centres  here.

In order for repairs to be considered to be under warranty, proof of purchase or the actual warranty card is required. A warranty is no longer valid if it is obvious that the watch has been tampered with, or repaired at a non-certified repair centre.

See below for warranty periods of each brand: