Support and Spares

REPAIRS AND SPARES

Watchfinder is an online retailer of watches; we do not handle repairs ourselves. However, for a small courier fee, we can arrange for a courier to collect the watch (provided it was bought on Watchfinder) and deliver it to the relevant repair centre.
Please send all repair requests to: info@watchfinder.co.za or call us on 087 470 0353.

We need as much information as possible, so please include the watch name, order number and reason for the repair.

Alternatively, you can click here to complete our online form and we will assist you as soon as possible. Please remember to quote your Watchfinder order or invoice number so that we can best assist you.

Please note: we do not offer product spares such as straps or batteries on our online store.

Watchfinder is an authorised watch retailer and not the official South Africa distributor of a brand we offer – we therefore do not know the locations of all the services centres in South Africa. All servicing of our products are serviced either by the South African brand distributor or appointed service centres.

Here are some useful contacts:

Fossil and Diesel Product Spares and Support:

Fossil Accessories SA: 021 418 0045

Citizen, Guess, ICE-Watch, Daniel Klein, Hallmark, Obaku, Police, Timberland, Seiko, Superdry, Lorus and Pulsar Product Spares and Support:

Treger Brands: 011 089 6000

Hugo Boss, Ferrari, Lacoste and Tommy Hilfiger Product Spares and Support:

S Bacher: 011 372 6000

Nixon Product Spares and Support:

Karma Now: 021 020 0152